This beginners article is ideal for new players, or for those of you who are interested in learning more about online casinos in general. The following section discusses some of the most frequently asked questions that are commonly posed by beginners. These new players are otherwise known as newbies.


An online casino is basically a website which allows you to play on a collection of virtual casino games, many of which have been designed to simulate real life casino games. The games could be available over an instant flash casino platform, from within a download client, or both. You can also now find non-downloadable Live Dealer Casinos at these exciting gambling portals and these Live Dealers Casino are generally non-downloadable.

You can now play at an online casino from almost any home computer such as a PC, laptop or Mac operating system, plus you can also now visit a smaller and more compact version of an online casino from your mobile or tablet device. Online casinos have been around since the mid-1990s but they have really grown in popularity since 2005/06.

Although Online Casinos are quite different from land-based casinos, in many respects they are also very similar, especially when you consider that you can now experience Live Dealer Casinos with actual real-life dealers at most of today’s online casinos. Online Casinos are the only alternative for those of us who never get the opportunity to visit a real life, land-based casino.


Online casinos are perfectly safe to play at, providing you ONLY ever play at a fully licensed online casino. A fully licensed online casino has been put through rigorous controls and is constantly monitored by various organisations to make sure that they continue to run an honest operation. Testing laboratories and online casino testing agencies such as Technical Systems Testing (TST) and eCOGRA are there to help protect players and keep a close eye on how the casinos are operating.

The results that each game produces, whether it is roulette, blackjack, a pokie or even an online scratch card, is determined by a Random Number Generator which consistently produces random outcomes thanks to its complex mathematical algorithm programs. These RNG’s are also constantly monitored and frequently tested to prove that they are producing outcomes that are as fair and realistic as can be.

If you encounter a problem at an online casino which is fully licensed, you can pretty much guarantee that your problem will be resolved, however trivial it may be. Unfortunately though, the same cannot be said of an unlicensed casino. Always try to avoid playing in an unlicensed ‘rogue’ casino because these are only out to get your money in the quickest and most unscrupulous way possible.


Online casinos for New Zealand players are legal because they do NOT operate from within New Zealand. This means that the player is not breaking any laws and neither is the actual operator. This is similar in Australia and in many other countries around the world where players tend to play in casinos which operate from an offshore location. The great thing about most New Zealand online casinos is that they are licensed in some of the most reputable licensing jurisdictions in the world, such as Alderney, Malta, the Netherlands Antilles and Gibraltar.

If you run into any kind of problem, you can contact the licensing authority which actually licenses the casino and providing you are a fully registered member, you should receive the necessary legal back that you are entitled to, should you need any legal backing that is. As a player though, you should always take a few minutes to read through the tedious Terms and Conditions and also their policies just to check for any hidden clauses that may exist.

It would also be a good idea to just check with the casino that it’s OK for New Zealand players to sign up with them or not. All of the casinos that we have reviewed and recommended or you right here on this site welcome players from New Zealand and are 100% legal and they all have proven track records within the online gambling industry.


As mentioned, the results of the games are determined by Random Number Generators which are frequently tested, so the chances of you being cheated in any way at a fully licensed online casino are virtually zero. If you do happen to notice something suspicious or if you have your doubts about something, you should reports your findings immediately to the online casino customer support. If the casino seems reluctant to help you, only then should you contact the authority which has licensed the casino.

It is very rare, in fact extremely rare to be cheated in any way at a fully licensed online casino. This fact alone should put your mind at ease. But a rogue casino for example could have tampered with the software in some way to produce unfair and unrealistic outcomes. This would never happen at an online casino which is fully licensed in one of the licensing jurisdictions that were just mentioned above.

With this in mind, always be on the lookout for anything suspicious, but you generally have absolutely nothing to worry about. Just AVOID playing at an unlicensed online casino at ALL costs. Your details are not in safe hands at a rogue casino and one of the other most common problems at a rogue casino is that they often withhold players cash for various different reasons.


There really is no limit to how much you can win in an online casino. Due to the fact that there are so many progressive jackpot games available online today, the sky really is the limit. Since 2010, there have been untold millionaires created from playing at online casinos.

Playtech and Microgaming have created numerous millionaires thanks to their progressive jackpot slots, plus there was a player who won €17.8 million (approximately NZ$29.7 million) from a NetEnt pokie called Mega Fortune. There was also a player called Jason A from New Zealand who won himself a staggering NZ$1,062,335 while playing on a progressive jackpot pokie called Mega Moolah at Royal Vegas Online Casino back in May 2013. None of the wins are capped, which means that the casino will not take any of what you win.

If you win a progressive jackpot worth NZ$1,000,000, you will be able to withdraw that exact amount. However, if you do win such a large amount, it may take slightly longer to withdraw than trying to withdraw just NZ$10 and the main reason for this is because it is such a large amount. In these cases, the casino management would probably try and get hold of you to personally discuss the most effective ways to withdraw such a huge amount.


You should tried to avoid placing silly bets on unrealistic outcomes. For example, if your preferred game is roulette, it would not be a good idea to keep spending vast amounts of cash on Straight Up Bets (when you bet on just one number). The odds are 35:1. Ok, so the returns are fantastic, but how often is a straight up bet really going to come in? The point is that you should try to place sensible bets and therefore you should learn the odds which are associated with each possible bet.

Avoid playing on games which keep eating away at your money. If you get that sinking feeling that you are losing your money, simply stop playing. It’s much easier said than done but it’s better than watching your money drain away in front of your eyes. Just close the game and then come back to it on another occasion, perhaps in a few days’ time.

Avoid gambling more than you can afford and just try to avoid visiting the casino too often. For example, try not to spend too long in the casino and maybe take the odd day off here and there. Excessive gambling could lead to problems, which we will discuss further down this page.


There are a growing number of effective online casino payment methods becoming available, unlike when casinos first appeared online. Players can now choose from various different methods, some are more reliable than others and some process transactions in much quicker time than others.

The main types of methods which allow you to either deposit, withdraw, or do both, include e-wallets, direct bank transfers, debit cards, credit cards, prepaid cards, checks/cheques, echeck and even couriers, but the most popular methods tend to be e-wallets, credit/debit cards, prepaid cards and bank transfers.

A minimum deposit amount is generally required and this could be anywhere from as little as NZ$5.00 up to NZ$20, depending on where you are playing. Once you have selected a reliable online casino payment solution, such as POLi, NETELLER or Skrill, follow the onscreen instructions which apply to that particular method and you should be able to top up your casino account in no time at all.

Just remember that withdrawals generally take up to 48 hours or longer. This is fairly standard at most of today’s online casinos and it largely depends on the time of day that you are trying to withdraw, but also by which day it is. Attempting to withdraw late on a Friday can take longer to process than if you were trying to withdraw on a Monday morning for example.


Developing a gambling problem is the worst thing that could come from gambling online so there are several things that you can do to try and stay in control of your spending habits. When you register an account with an online casino, the best thing to do straight away would be to set spending limits. You can limit how much you deposit per day/week/month and you can also limit how much you wager in the casino over a certain period of time. Setting these limits can stop your from unnecessarily over-spending.

If you do still develop some kind of gambling problem and you can’t seem to control yourself, the best thing to do would be to seek professional help & support and the great thing is that there are plenty of reputable, non-profit organisations out there waiting to help you. You can find numerous websites which provide free counselling services and you can also chat with other problem gamblers in forums etc.

If you believe that you have developed a gambling problem but you want to try and ‘go it alone’, you need to steer clear of the casino for a while and try not to spend a penny. If you can’t stay away from the casino, try to play more in the free play mode which comes with absolutely zero risk. Ok, so you can’t win real prizes in this free play mode, but at least you won’t ruin your life by playing this way.